Review Repackaging of light items to weigh more.

Hello Derrick , your fragile package was never repackaged but shipped as received from the seller in a box sealed i the middle with yellow tape and two lines of tape marked fragile on both ends . Kindly take a picture of the package and email it to the seller for verification that its the same package they shipped. As per our website we go by actual or volumetric weight whichever is higher. Kindly check our communication thread that clearly outlines that if we repackaged the items as you requested then the fragile glass wouldn't make it to Kenya intact. We even gave you an option to forward the package to another shipper which you never followed through on. We can post the communication thread for you in case you don't have it saved

I'm not sure how Statesduka handled this was kosher. Maybe threatening to post private communications you had with a customer and disclosing certain information is just a little juvenile, and makes me question your integrity. This definitely could have been handled differently: it seriously makes me question on what would happen if we had a minor issue- would you threaten to post my private information too?