FIRST CLASS COACHES LTD - Nairobi, Kenya

ABOUT US
Imagine a Transport Service experience without tidal waves of paperwork, without mountains of
confusing jargon and protocol, without hidden payment traps – just a flat, hassle-free experience.
At First Class we work hard to provide you with just that.
Since its launch in 2015, First Class has focused on core values such as strong customer service and
excellent value for money. This successful formula has seen the Nairobi based company grow across
the Kenya to become the premier locally owned vehicle rental company.
MISSION
"To be competitive with high quality services, exceeding customer expectations by providing
customized transport solutions. First class will adopt the best technology solutions serving the
needs of customers, catering for economy, luxury and  

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commercial needs, while maintaining
satisfaction across the value chain from customers to our people and throughout stakeholders ".
VISION
"To be the most preferred transport solution provider in the regions we operate".
VALUES
• Transparency & Integrity
• Customer Service
• Quality
• Creativity & Innovation
• Value adding