TROPICAL RETRIEVERS - Nairobi, Kenya

SPECIALIZED IN:- DEBT COLLECTION, PRIVATE INVESTIGATORS AND PROCESS SERVERS
TRUST BUILDING P.O. BOX 6565-00200
1ST FLOOR RM. 5 TEL: 0725808080
MOI AVENUE 0735441140
PIN NO. A004412524F / VAT NO. 0182935Z Email: tropicalproma@yahoo.com




COMPANY PROFILE
AND
INFORMATION






COMPANY NAME : TROPICAL RETRIEVERS

OFFICES : SHEPAHRD COMPLEX
BURU BURU

CONTACT : P.O. BOX 6565-00200
NAIROBI.
TEL: 2319654
0725-808080
0770930334
EMAIL: tropicalproma@yahoo.com

OUR MISSION

TROPICAL RETRIEVERS is committed to giving personalized attention to all its clients whilst ensuring professionalism and service delivery is maintained at all times.

OUR MAIN LINE OF BUSINESS
Private  

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investigations, assets tracing, debts collections, documents verifications, motor vehicle searches and documents follow up.
After receiving instructions to take up the case, Tropical Retrievers requests the client to sign an agreement and provide the following:-
i). Particulars of the debtor or person under investigation, including physical address and telephone numbers. If available
ii). Invoices, delivery notes, bounced cheques and any other relevant information or documents.
iii) Any other document that can assist in either debt collection, investigation, document verification and/or any other relevant information

STAFFING

We have in place full time qualified staff with combined experience, who include, private investigators, accountants, marketers, process services and debt collectors.

The accountant
He prepares a debt profiles and expedite a collection processes while ensuring professional approach to ensure meaningful business relationship are not severed in the process.

The investigators
They trace the whereabouts of the debtors and defaulters, their next of kin, their attachable assets and their migrated accounts, and collaborate with various arms of the law, also do any investigative work which include and not limited to documents verification.

Process servers
They serve litigation processes on behalf of our clients and swear an affidavit and also appears in court where necessary.

Debt collectors
They collect the debts on behalf of our clients at a rate of 10% - 30% and submit the cheques to the clients and where cash is paid they call upon the clients to witness the payments and update the credit files. Where a debt is not collectable they write a report on the financial status of the debtor and advise the client on the way forward.

TROPICAL RETRIEVERS COMPANY PROFILE
Tropical Retrievers is a locally registered firm offering various serves inter alia. Debt collections, credit management, private and commercial investigations, fraud tracing, process serving, and commission agents. The company staffs have experience in the fields that they are allocated and which serves the maximum result to our clients.

Tropical Retrievers traces run away debtors, stealing employees, loan defaulters and defaulting tenants and recover the debts while in collaboration with various arms of the laws. So far, we have enjoyed a good relationship with our clientele who have expressed their total satisfaction with our services, we attribute this to the experienced workmanship and management.
We would wish to state that a continued co-operation and support from our clients have brought about our success. It is our objective to extend our services within our present market and beyond this millennium.

ADVANTAGES OF SERVICES PROVIDED BY TROPICAL RETRIEVERS
TIME SAVING
Independent credit management companies like us take the debt collection effort off the shoulders of business executives who consequently are enabled to concentrate to the actual management of the organization.

PROVISION OF CREDIT INFORMATION
Professional credit management companies like us provide debt performance information from their databases and this assists business firms in rating their clients credit worthiness which in turn reduces the risk of debt exposure.

DEBTORS TRACING AND FINANCIAL INFORMATION
Where the client due to one reason or another does not have adequate particulars of the debtors, Tropical Retrievers assists in locating the debtors on behalf of the client. However, when Tropical Retrievers tracing department is involved incidentals are charged during the contract information with the clients.

PRIVATE INVESTIGATIONS
We do investigations on behalf of our client and give comprehensive report that can be able to assist our client in debt recovery where the need to auction the debtors property is required. We include the information on the debtor and do the official searches in government offices. We draw maps of the location of the debtor and that of his property and give any other details thereof.


THE DIRECTOR

ELIUD NDERITU

Eliud Nderitu is the Director of Tropical Retrievers and has a Diploma in Sales and Marketing. He is responsible for the operations of the firm. He has vast experience in management skills. He has been in the debt collection and investigation management for the period of seven years from the time when the firm started operations. Previously he worked for Jays Call Mobiles as a Field Sales Supervisor and for Samchi Telecoms as a Safaricom Co-oporate Sales Manager. He has experience in field sales from Blue Shield Insurance and also had been Market Analyst for Brookside Dailies.

GEORGE WAIGWA
He is the supervisory personnel responsible for the debt recovery and updating of credit files. He has worked as Credit Field Officer with Business Outreach and Management Services / Boma Consultants and also with Women Finance Development (WEDI) in the same capacity and he has a CPA, Sec. I and therefore undertakes the firm’s accounts. He has worked with Vanguard Management Ltd in a capacity of debt collector for a period of 2 years 6 months.

JULIUS KAMULA
He is the financial advisor to the firm and also to the clientele. He has a carrier spanning over two decades in Non-Governmental Organization, Regional Institutions (Reinsurance / Insurance) and hospitality industries. Specialized in financial management, credit / debtor management. He has worked in COMESA Institution and Hotel industry in Kenya. He is a graduate, CPA II and a member of Credit Management Commission.

PATRICK MUNIU
He is the person entrusted with process serving, swearing of affidavits and court appearances in case of any process serving issues. He is also responsible for private investigations. He has worked as a process server for a period of 9 years. He has worked for different advocates and in various companies therefore able to expedite any service process

KINYUA NJAGI AND COMPANY ADVOCATES

They are our legal advisors and representative where a client or defaulter decides to battle the debt in court. However the costs are met by the client and in case the client has their legal representative we amicably work with them until the debt is fully recovered

A TEAM
With the rest of debt collectors, we always work as a team to attain our objectives. However, this cannot happen without our client’s assistance and together we become more successful in our mission in both on investigations and debt collection.
We have made more than 600 investigations that from banks of which we have successfully traced about 584 defaulters while we were not able to locate the rest as some of them provided wrong information and others were fraud cases
We would be gland if you can give us a chance to work for you and we hope that if given such a chance we will give maximum result.


CLIENTELE AND REFEREE
We are currently doing various collections for the under mentioned companies
• BARCLAYS BANK OF KENYA
. THE CO-OPERATIVE BANK OF KENYA
• NEW MILIMANI SACCO
. KENYA MEDICAL ASSOCIATION SACCO



Previously we have worked for the under mentioned companies
. KENYA UNION OF SAVINGS AND CO-OPERATIVE SOCIETY LTD(KUSCCO)
• BARCLAYS BANK OF KENYA
. THE CO-OPERATIVE BANK OF KENYA.
• NEW MILIMANI SACCO
. NATIONAL COPERATIVES OF HOUSING UNION(NACHU)
• KENYA POWER AND LIGHTING COMPANY (sub contract)
• EQUITY BANK (SUB CONTRACT)
• ETUS COMMERCIAL AGENCIES.
• SHEPHRD JUNIOR ACADEMY
• MAROSAOSA LIMITED

We have undertaken process service for the below named firms with instructions from their principals.
• MUYA & CO. ADVOCATES PRINCIPAL -EQUITY BANK
• OUMA & CO. ADVOCATES. PRINCIPAL-PHARMACOM KENYA
• KIBUCHI & CO. ADVOCATES. PRICIPAL -CO-OPERATIVE BANK OF KENYA

REFEREES
THE CO-OPERATIVE BANK OF KENYA .CONTACT PERSON MR.CHARLES OTIENO 0711049242
SINOSA LIMITED. CONTACT PERSON MR. GEORGE MWANGI 0720056802
RELIABLE INVESTMENT SERVICES CONTACT PERSON MR.GEORGE GICHINA 0720222428
NEW MILIMANI SACCO CONTACT PERSON MR. JUSTUS M WATURU 0719779306


ELIUD NDERITU

DIRECTOR