Barclays Bank of Kenya Ltd -Yaya Prestige Centre - Nairobi
Leading financial services provider in Kenya.
Barclays Bank of Kenya Ltd -Yaya Prestige Centre
1.01 Review
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Company name
Barclays Bank of Kenya Ltd -Yaya Prestige Centre
Location
Yaya Centre, Gr Flr Argwings Kodhek Rd, Nairobi, Kenya
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Company description
Barclays Bank of Kenya is part of Absa Group Limited, an African financial services group that aims to be the pride of the continent. Absa Group Limited is listed on the Johannesburg Stock Exchange in South Africa and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 42,000 employees.
We’re committed to finding local solutions to uniquely local challenges and everything we do is focused on adding value. To this end we offer our clients a range of retail, business, corporate and investment, and wealth management solutions as well as ensure a positive impact in all the countries where we operate.
We’re a truly African brand, inspired by the people we serve and determined to always be brave, passionate and ready so that we can make our continent proud.
We’re committed to finding local solutions to uniquely local challenges and everything we do is focused on adding value. To this end we offer our clients a range of retail, business, corporate and investment, and wealth management solutions as well as ensure a positive impact in all the countries where we operate.
We’re a truly African brand, inspired by the people we serve and determined to always be brave, passionate and ready so that we can make our continent proud.
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1.0
Barclays Bank of Kenya Ltd -Yaya Prestige CentreYaya Centre, Gr Flr Argwings Kodhek Rd+254-203878328https://www.businesslist.co.ke/img/ke/e/_1543569588-71-barclays-bank-of-kenya-ltd-yaya-prestige-centre.jpg
1
WORST CUSTOMER SERVICE
I had the horrible customer service experience in yaya today.Please take your employees for customer service training in particular teller : jomomo1 since he didnt have his name tag on. He served me today 29th june at 11.33am transaction: 49 he`s wearing a brown and beige checked shirt if that helps and his female colleague counter 5 who were busy discussing about cake in the back office from the time i got to the counter and had the audacity to say its not important to aknowledge clients and i shouldnt make a big deal afterall ?? Seriously! is this premiere or prestiege banking. They casually continued discussing about cake until he handed over my deposit slip. He`s in the wrong profession as a bank teller who is serving millions of people. If at 11.30 am that`s the service you get i can only imagine the service clients get at late afternoon or evening.SHAME SHAME ON YOU BARCLAYS PRESIEGE PREMIER BANKING!! if thats the kind of service you can provide. Give if your employees sufficient tea breaks so clients dont have to hear you in house cake issues.
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