Reviews of CHABRIN AGENCIES LTD - Nairobi, Kenya

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17 Reviews
1.5
 
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1.0
Terrible Customer Service
These agents are extremely unprofessional and rude!
They have no sense of urgency in fixing issues and when requested to attend to a matter, they either ignore you or respond rudely leaving tenants to find other ways to solve issues caused by poor workmanship in the houses they manage. I wonder how landlords keep giving them business, their service is TERRIBLE.
BE WARE WHEN DEALING WITH THEM
PUBLIC USER
I agree with you they are rude and thieves. BEWARe
1.0
POOR
You guys are very quick to come for rent but dont even bother if this are not good in a flat, like where i leave we have been in the dark since Saturday at around 8pm up-to today and nothing has been done
1.0
Your agents are rogue
They are very mean they even lock children in the house in the absence of their guardians or house helps, they disconnect power by disconnecting wire. They even have guts to ask you why are you in a house you cannot afford. they send different people to your house with no identification , sometimes even a group of 7 or more people.
5.0
Poor management and communication
The company lacks transparency interms of policy formulation and implemantation.You just wake and you are imposed charges that dont make sense yet no one is ready give a breakdown on the sort. Landlords should oversee their operations as this will affect their bussiness.
1.0
DEPOSIT REFUSAL
Ciru and Wambu in imara daima,the agents are extremely rude. One day past rent day,they disconnect the electricity, threaten to lock your house. There's no constant running water. After I moved out having followed all regulations, 2 months+ have not yet received my deposit. They always tell me how the owner is outside the country and they can't authorize transactions. So what's their work as agency?. One by the name Benson, am giving you guys 48 hours to return my deposit, it's not a threat. It's a fact we have a team of complainants bringing demonstrations at your office.
PUBLIC USER
I want to join they have refused to pay back my deposit
PUBLIC USER
Am Joining you
1.0
DEPOSIT REFUSAL
Very true,they refuse with the deposi, Landlord Benjamin Waweru ********,benvero houses,very pathetic,he told me peupe ati hakuna deposit inarudishwa,i even went to their office thinking they would help me but all in vain, God will Judge you accordingly ,unafikiri mtu anarokotapesa chini, you will repair those house till your last penny.
1.0
Terrible customer service
Their agents are very unreasonable, rude and arrogant. I would also say the same about the customer service when you go to their offices. I would not recommend anyone to use these guys as their agents.
1.0
Crappy and unprofessional
These are the worst property managers on this side of the Sahara. I still wonder how they are still in operation despite the numerous complaints from the tenants of the houses they manage.
1.0
Cons
They are simply the thieves of the century, steal even ur clothes
1.0
The bottom of the pile
Most unconcerned and rudest agency in Kenya, I don't get how they got into the business. Nightmare at Loresho greens estate, Nairobi.


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