Job offer: Front Office Assistant

About The Nairobi Hospital: Since its inception in 1954, The Nairobi Hospital has been recognized as a leading center for diagnostic, treatment, and referral services across East Africa, leveraging state-of-the-art technology and medical equipment.

Job Reference: TNH/DHR/FOA/2024

Job Purpose: This role involves registering and billing patients, facilitating access to medical services in line with the hospital's procedures and goals.

Main Responsibilities:

• Register and bill patients using various payment methods.
• Scan and submit patients' documents to insurance providers and monitor payment approvals.
• Assist patients with hospital navigation and appointment scheduling.
• Handle daily banking of cash and cheques and prepare payment summaries.

Required Qualifications:

• Diploma in Business Administration or related field.
• At least 3 years' experience, with 1 year in a supervisory role.

Core Skills:

• Expertise in Financial Reporting and Accounting Standards.
• Proficiency in financial information systems and knowledge of healthcare regulations.
• Key competencies include analytical, communication, supervisory, and problem-solving skills.