Review of Horizon Bus Service Co Ltd

Disappointed customer. Travelled from Nairobi to Mombasa on Wednesday 21st September and the bus broke down after Mariakani. We waited for about two hours. It started and broke down again at Mikindani. The crew didn't bother arranging for alternative transport. We had to make our owm way to town. Wasted my time. One thing is for sure, I won't use your lousy srrvices and I will tell tell everyone how disappointing and terrible the service is.