Review of LOPHA TRAVEL LTD

Today late nyt I boarded one of your vehicle kcg 877m with a friend,since it was at night I wasn't surprised being charged a hundred Bob. I gave the tout 500ksh and he went on collecting money for the other without giving me my balance,when he finished at around kahawa wendani he had an ugly confrontation with with some of the passengers at the highway almost leading to a fight. When we went on I went forward to ask for my balance since I was alighting at bypass. The tout came told me that he had given me half of my balance thus was to give me the remaining balance. I refuted the claim since he had not given me any,he then went on and gave me 200 as I was waiting for the rest he again took the 200 n told me ho knows everyone by the amount they gave him and he was sure I had given him 200 and left me at the seat I was seated. I followed him and he started claiming he has all his cash in check and owes me no money, I told him I would seek further justice by reporting the case the following day and after a small confrotation with him,I was ready to spend more just to get that careles,rude,stealing tout to book and get my 300 back,he handed me 300 ksh claiming that he had seen where he had gone wrong. I was still not satisfied and told him I would report the same,he became violent to me saying that he fears no threat,he has gone to jail before and my words cannot frightened me and hit me on the face with the hand he was holding the cash with,thanks to the other tout who stopped him,he wanted to fight me... I alighted the vehicle and took the registration number of the vehicle to seek further justice but just seen it wise to share with management if at all they consider and respect customers views and grievances.