Review Terrible service

I used them to send few parcels to Europe. They are completely unreliable and unprofessional. I was given an absurd quotation and then when I told them that it was way above market prices they accepted to review it and came up with a new quotation for half the price. Seriously.....then, once I paid the money the lady disappeared, I had to call myself their core correspondent in Italy myself as they could not answer my query, then they gave me a deadline for the arrival f the parcels and disappeared. On the deadline I called them only to discover that the parcels hadn’t even left Nairobi and not only didn’t they bother to inform me, but they also didn’t have a clue about when the parcelswhere going to be sent. Do not use them. Scam!