Review Stafging Restructuring our 5-unit establishments.

We desperately needed an objective view of our strategy to resize our establishment of 5 units and 768 staff, which was brought about by reduced levels of activity and future projections in our hospitality sector business.

In brief recap, Tom and his partners undertook complex job profile analysis based on businesses expectations, then mounted an exhaustive skills and performace-histories appraisal of all cadres, finally collapsed classifications of jobs with overlapping definitions and then matched these expanded profiles to the skills audited. In this manner we were able to resize our total establishment by 35% without loss of momentum and rythym, and have in cosequence raised raised General productivity by21% as a result of greater clarity in the various job roles and improved effeciency of all activity.

The resized employees were generally satisfied with the fairness and objectivity of the exercise, even those that were retrenched in consequence, while those who are retained have manifested greater focus and motivation.

We have now retained Tom and his partners to drive the operational integration of the 5 units into a seemless and synergized franchise.