Review Wow, be prepared to pay more to get the package than the value of the package


1.0
Wow, be prepared to pay more to get the package than the value of the package
Today is 22/02/21 almost 2 months after the package was supposed to have been delivered/picked up. This package is coming from USA heading to Nairobi. Clearance issues started last week of December. It was only roughly 2 weeks ago that package was 'released'. This is when the nightmare starts/continues. We get communication that duty and fees are due. What was surprising was the total amount of these 'fees'. Tax is one thing, but all the other fees were striking. Due to the sentimental value of the package, we decide to go ahead and pay. Guess what? Yesterday we get communication that due to a change in fee structure more cash was due, almost 5000 Ksh. At this point its clear this package is being held hostage. This company Delta Handling Services is really making a killing. Its now my mission to dissuade as many people as I can to avoid sending packages to Kenya via Fedex. Seriously, look up the other reviews online about this. Your hard earned money deserves more respect!
FYI- other couriers are cheaper with less hidden fees by their associates.


PUBLIC USER
This is the worst service ever, this is what am currently going through waiting for my package to be 'released'
PUBLIC USER
We are having the same experience! After paying 7000ksh for clearance, after a few days, Delta asked another 1700ksh said for registration for the split of items!!! But my item is a device, it is impossible to split!!!
PUBLIC USER
Going through the same pain right now in Kenya with FedEx! Stay away from FedEx, 100%!

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