Review Do not use fedex/tnt- DHL is far better. If I could give 0 star I would.

Dealing with delta handling services has been the worst nightmare ever. I will never use this company ever again! My parcel was an urgent one which was due to be delivered in 5 days from the Uk. Picked up on 10th May2021. Still not delivered. I have tried to contact delta handling( fedex Kenya) with no joy. Apparently the phones are having technical issues. But the phones worked fine when they called to collect the rip off customs charges on the 19th of May approx 17,444kshs. This is what I call daylight robbery. The parcel is still being cleared. Somehow they have a backlog in clearance. But no one mentioned this backlog when I was paying for the express delivery fee. The customer service is of no service. If they can’t do their job then might as well shut shop. DHL is highly recommended and far more professional. Fedex Kenya is the most useless courier company I have ever come across.one month later 16th June today “Parcel still in clearing” what rubbish! It is now over a month I have still been chasing my parcel.Fedex Kenya need to pull their finger out and learn how to work. Recipient is unhappy. I will definitely be claiming a compensation from them. But do they care? Oh customer service doesn’t exist.