Review Think twice!!


1.0
Think twice!!
I don't really understand if there are any operational structures in this company. A parcel takes 5 days to get to the country but take 2 months plus to get cleared and delivered to the client.

Endless phone calls that go unanswered and when they do, the same lie just different sources. It's beyond exhausting to follow-up with their customer care. Just two inefficient companies working together (Delta Handling Services and Fedex) Shame on you!! I can't sub contract you for a clearing role and I still look helpless to my clients and refer them to you. WHo even does that? How unprofessional is that? Enough is enough!!

We live to fight another day, just hoping I'll get the consignment before June ends. That is how hopeless I've become. If you do not want to serve your customers though, just close shop and go home there other better courier services who actually deliver. And to think my mistake was being sent an urgent shipment with Fedex!!!! So before you send any parcel with Fedex, Think twice!

Reply to Review

Sign-in Required

Please sign-in or register in order to reply to this review.

Sign inRegister