Lilac Adventures (K) Ltd - Mombasa, Kenya

Never again with Lilac Adventures Limited from Kenya, known also as East Africa Holidays!
We contracted them for a safari in Kenya and Tanzania in July 2014. In Tanzania our fundamental rights have been put at risk by being forced to drive in the dark, to remain without fuel in the savanna, very far from the lodge, just before the sunset, to be forced to use a broken and technically precarious and unsafe car and so on. To any of our or driver phone calls it was no answer from the company! We can easily say: we have been abandoned!
During the 4 days for which we paid luxury conditions, we experienced hours of waiting at the border for the car that was supposed to transfer us to the first location, one day without food, no visits at the Maasai village in Serengeti, no visit to the Old Uvai, although both included in the safari cost, and all in all, the game drives rendered to us could be counted as lasting only for one day instead of the four we paid. We have been spent the rest of the days waiting for payments never done in time or for repairing the car or even worse waiting for someone to tow the car without fuel in the middle of nowhere, but plenty of wild animals ready for hunting!

Had a great safari combining Kenya and tanzania for 11 days late July and had the best services. sundowner suprise with a bottle champagne was awosome