Gilchery Skip-Trace Ltd - Nairobi, Kenya

We're specialized in providing the credit/collections industry with high quality location information. Our specialized expert skip-trace investigators utilize an array of resources: state of the art technology, internet resources, professional contacts, expert phone inquiry and good old fashioned detective work to locate the hardest skips.
Many of the debt collection agencies and financial institutions refer their files to Gilchery for skip tracing and location searches. This is our core business and we locate more than 80% of cases assigned to us.
If we invoice the confirmed cases and you note the contacts don’t go through, we’ll readily re-trace at no fee or refund you for what we got paid for in those particular cases.

i. Call Centre Collection
Gilchery Skip-Trace Ltd has a well-established Call Centre manned by appropriately trained staff to follow up and ensure overdue accounts are settled as soon as possible. Any account that has remained overdue for 30 days despite internal collection efforts is a prime candidate for our call center collections team.This will give the company the advantages of a faster cash cycle and savings on the costs that would have been utilized to follow up payment internally. Debts collected through the center will usually attract a lower rate than default debts.

ii. Commercial Collection
Commercial Collection services focus on companies and organizations with unpaid debtors from other
companies and organizations. These clients usually have a relatively small number of claims, each for a large amount, which require more manual processing. In addition to well-tested debt collection routines, Gilchery Skip-Trace Ltd offers a number of specialized services involving negotiating skills and legal advice, among other areas.

iii. Consumer Collection
Consumer Collection services are designed for companies with a customer base made up of many private
individuals, such as telephone, water and power companies as well as public authorities and
municipalities. Assignments are characterized by a large number of debtors for small amounts.