Buyology Co. LLC - Nairobi

5.0
1 Review
Buyology Co. LLC
Buyology Co. LLC
  • Verified
    Listing
  • +7Years
    With Us
Company name
Buyology Co. LLC
Location
P.O. Box 52730, Nairobi, Kenya
Contact number
Mobile phone
Website address
Working hours
  • Monday: 8:30am - 6pm
  • Tuesday: 8:30am - 6pm
  • Wednesday: 8:30am - 6pm
  • Thursday: 8:30am - 6pm
  • Friday: 8:30am - 6pm
  • Saturday: 8:30am - 1pm
  • Sunday: Closed
Company manager Jacqui Mwangi
Establishment year 2014
Employees 1-5
E-mail address
Company description
Buyology Co. LLC is a market research company that focuses on assessing and improving customer experience for companies in East Africa.

We do this through mystery shopping, customer satisfaction surveys, competitor benchmarking, retail audits and retail consulting.

Our experienced team understands the importance and connection between delighting your customers and growing your revenues. We use digital tools to make data collection and analysis fast and efficient in order to give you the results you need while they are still relevant.

Our objective is to let you know what can be done to improve your customer experience before you find out from customer complaints and churn.
Location map
Products & Services (3)
  • Mystery Shopping
    Mystery Shopping
    With our database of over 2,500 well profiled mystery shoppers around the country, we are able to ta...
  • Retail Audit
    Retail Audit
    Retail audits enable companies to ensure your products are available, well displayed and priced. Res...
  • Customer Satisfaction Surveys
    Customer Satisfaction Surveys
    We measure satisfaction levels of your customers and collect critical data on their opinions, desire...

Reviews

1 Review
5.0
 
Write a Review
5.0
Amazing insights and recommendations
We enjoyed working with Buyology to enhance customer experience within our retail branches.
They were able to structure the project in a way that gave us rich qualitative and quantitative insights that have seen our reviews improve and our business grow.

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