Logic Link Enterprises Ltd - Nairobi, Kenya

Hello. I buy a iPhone 6, and the commercial David Aveka Kegode and Thersa Kelvin, did a big mistake with the transport company. Now they want I pay $1400, for 1 phone. Because they can't solution the mistake and they don't want to lost his job.
The company policy is you give my product in 36 hours and today is 4 day. I spock with the commercial I want my money back because I am really disappointed with you company.
He told me: I will not receive my iPhone and my money back neither.

Hello. I buy a iPhone 6, and the commercial David Aveka Kegode and Thersa Kelvin, did a big mistake with the transport company. Now they want I pay $1400, for 1 phone. Because they can't solution the mistake and they don't want to lost his job.
The company policy is you give my product in 36 hours and today is 4 day. I spock with the commercial I want my money back because I am really disappointed with you company.
He told me: I will not receive my iPhone and my money back neither.
So I send this email, because I want a solution in this situation.
And obviously I am really disappointed, I am not happy and this situation