Questions & Answers for Klm Royal Dutch Airlines - Head Office - Nairobi, Kenya

Flight search for Nairobi to Jacksonville fl gives only outbound itinerary. How can I access inbound itinerary to enable me make informed decision.
Can I pay for ticket by mpesa?

Here is my question ; I flew from amirica to nairobi via KLM ; my ticket will expire on 2nd October, 2018 but I will like to extent my stay since my ticket says am supposed to go fly back on 24th june, 2018 . How much am i supposed to pay if my ticket is going to be reviewed so that i can stay more days here in nairobi.

Goodmorning, I am mailing you from the Netherlands, I would like to apply for a job with KLM East Africa headoffice in Nairobi.
Could you give me the emailaddress of the human resource manager please? Thank you in advance,

I need to fly to Stuttgart (STR), Germany via AMS, June/July return.
But I like to stay 2-3 days in AMS on my way to STR
How can I book the flight

Y clients were denied boarding from Nairobi to ecuador,one Ugandan and one German.They have all the necessary documents and the best answer they were given was to ask for a REFUND. Come on!

My flight was overbooked and messed up my schedule which will cost me . How much am I entiteled to in compensation? My flight was from Kenya to Amsterdam

Helo dear Sirs and Madams !
I have goods to send from Nairobi to Belgium - Antwerpen. One Box 45 kg.
DOMS 70x39x28 cm.
Products: gold nuggets by permission UN certificate
Please inform How much will it cost and how much time is more reliable?
Best regards
Pol Izchak

I HAVE A CARGO WEIGHING 1,220KG, DIMENSIONS 120X80X95CM IN 2 PALLETS. ORIGIN- SCHLOB HOLTE- STUKENBROCK GERMANY. DESTINATION - MOMBASA, KENYA. WHAT AREYOUR RATES?

Please send me your reservation office local number in Nairobi.
I have trying to dial the numbers on your website, and the digits are as follows: ********. What is the prefix digits I have to dial locally. Currently am in Isiolo.
Many thanks. Adan

Kindly advise on the ease of connecting the flights noting that KLM 737-700 arrives at Amsterdam at 19:55 and KQ 787-8 departs at 20:45 for Nairobi.

I wait to hear from you.

Where do I issue my online booking? which office please give exact location.....

My question is my ticket is returned ticket but I will goback before my booking
klm charge me $270 just to change my booking ?

On 20th April, 2015 my Wife and children were stopped from travelling too come and join me because your agents in JKIA said my Wifes Visa had a problem. Having left Kenya for permanent residence in another country, the had nowhere to go back to and she had to start calling friends to assist her. She managed to get assistance and left the Airport at midnight after my children cried for 2 hours because they could not be allowed to travel to be with me.
On 21st April 2015, My Wife sent the Visa back to the Embassy and she was given a confirmation that it had no problem!! Your Agents could not understand the Visa Annotation* Valid only if ACC/FTJ Father/mother/Spouse. My family have not travelled by now because someone failed to even consult the Embassy that issued the Visa and I have now incurred close to $1,000 to rebook another flight!

Do you continually train your staff so that they will understant their job well??
Who takes responsibility for the distress and loss I have incurred because someone made an error that has costed me a lot?