Racing Sport Gym - Nairobi, Kenya
Racing Sport Gym
1.01 Review
Company name
Racing Sport Gym
Location
Reliance Centre, Woodvale Grv, Westlands, Box 39541-00623, Nairobi, Kenya
Contact number
Listed in categories
Reviews
1.0
Racing Sport GymReliance Centre, Woodvale Grv, Westlands, Box 39541-00623+254204448895https://www.businesslist.co.ke/img/site/default-business2.jpg
1
I joined the gym on Dec. 30, 2015, negotiated a package that included all classes, towel service and two months of membership. I clearly indicated my primary interest was to attend aerobics classes. In good faith(and foolishly), I paid in full. I was told that in the event that a scheduled class did not have enough participants to operate, a trainer would be avaialable to work out with me. On my first day, there were not enough participants and a trainer was available. On Day 2, the manager implied that I was lying about what my membership entailed, and although it was written clearly on my contract, still indicated that I was mistaken. Again, there were not enough people for a class but no trainer was available. I asked to speak to someone about cancelling my membership and was informed that there were no cancellations, and that she was the person to speak to. I asked to speak to the owner, but was denied. I reviewed my contact and clause 7 said that I had three days to cancel the membership. I called the gym and was informed that I missed the cancellation window by one day. This gym does not provide what it advertises. Save your money and go elsewhere.
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