Review HOW TO HANDLE CUSTOMERS

Am pissed off with thus guys. I walk in at 10 to get my wife discharged, a watchman tells me to sit out there and wait till visiting hours. I insist I need to notify them so that the process of discharging is initiated-after all since she gave birth it is now 36 hours and stable enough to go. Somehow after insisting I get to the enquiries desk, I explain my case and directed to the NHIF office. Next am referred to the maternity office. The watchman follows me and swears, I will only live the hospital at 2. Funny enough, the file goes missing and they have to look for it. Am yet to understand how mediocre people can behave