Announced
09/11/20249 days ago
Job Status
Full Time
Entry Level
Moderate
Expiration Date
09/02/2025 83 days left
Job Category
Job Location
Job Title
Customer Service AgentJob Presentation
About ShopIt Store: A leading ICT product retailer in Kenya, ShopIt offers an unparalleled shopping experience with superior customer service since 2011. The company stands out by integrating personal touch with retail service, striving to meet both public and private sector needs at competitive prices.
Responsibilities:
- Engage clients across various platforms, ensuring responsive communication and guiding them through their shopping journey.
- Efficiently generate, pursue, and close sales leads.
- Proactively address client issues, ensure seamless order fulfillment, and maintain proactive post-sale interactions.
- Stay informed on product offerings, fulfill quantitative sales targets, and provide exemplary customer service on all fronts.
Qualifications:
- Strong sales, communication, and interpersonal skills with a minimum of 1 year of relevant experience.
- Ability to perform in a fast-paced e-commerce setting, with a proficiency in computer and internet usage.
- Ready to work under a commission-based structure and six days per week.
JOB BY
Mayfair Suites, 4th Floor, Westlands, Nairobi
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Corporate Staffing Services
Mayfair Suites, 4th Floor, Westlands, Nairobi +254 20 516 0045, +254 20 4442601
+25 798 568638, +254 798 568643, +254 718 610023, +254 722 735216
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