Announced
11/01/20257 days ago
Job Status
Full Time
Entry Level
Moderate
Expiration Date
31/01/2025 13 days left
Job Category
Job Location
Job Title
Debt Recovery OfficerJob Presentation
Reports to: Debt Recovery Manager
Industry: Financial Services
Gross Salary: Kshs 23,000-30,000 plus incentives
Positions: 4
Our client, a credit-only microfinance company, is seeking a Debt Recovery Officer responsible for managing non-performing loans. The role involves contacting clients via calls, visits, texts, and emails to negotiate repayment terms and encourage compliance.
Responsibilities:
- Review client accounts to identify non-performing loans and devise resolution strategies.
- Maintain positive customer relationships and advise on debt management.
- Monitor payments and enforce payment agreements.
- Update account activities and agreements on debt management systems for accurate reporting.
- Provide feedback and insights on recovery progress and trends to aid in procedural improvements.
- Collaborate with team members to uphold quality standards and improve customer experience.
Qualifications:
- Diploma in a relevant field and minimum 2 years of related experience.
- Familiarity with debt collection legislation and micro lending sector.
- Computer skills, particularly in Excel, and knowledge of debt management systems.
- Ability to travel as required.
JOB BY
Corporate Staffing Services
Mayfair Suites, 4th Floor, Westlands, Nairobi
View all 55 Jobs
+254 20 516 0045, +254 20 4442601
+25 798 568638, +254 798 568643, +254 718 610023, +254 722 735216
View all 55 Jobs