Job offer: Customer Service Representative – Nairobi, Kenya

A leading provider of plastic solutions is looking for a Customer Service Representative to manage client relationships, ensuring customer satisfaction and efficient management of orders and contracts.

Key Responsibilities:

• Oversee credit insurance, imports, stock control, documentation, and samples.
• Handle B2B orders, invoicing, payments, and regulatory compliance.
• Manage logistics, including transport coordination, warehousing, and stock reliability.
• Engage in negotiations for new contracts and optimize transport plans.

Qualifications:

• Bachelor’s degree in management, commerce, or logistics.
• At least 4 years' experience in a similar role with knowledge of supply chain and international trade.
• Proficient in office and computer tools with excellent communication skills.